Support
Help when you need it — discreet and direct.
Open a support ticket on Discord (discord.gg/x7Kmh-b3r3) or message @clearclaim.
Ways to reach us
Discord tickets and @clearclaim go to the same team — pick whichever you prefer.
Discord
Join our server and open a support ticket — staff pick it up from there. Best for case updates, billing questions, and refunds.
Open Discord & create ticket@clearclaim
Message us on Telegram at @clearclaim — same team as Discord, whichever you prefer.
Message @clearclaimRefunds
Full refund if we can't remove the strike. Open a Discord ticket or message @clearclaim with your case ID plus a BTC or LTC address.
Read refund policyBefore you message
What to include
A little context up front helps us resolve your case faster — in your Discord ticket or a message to @clearclaim.
- ✓Your case ID (e.g. Case #3)
- ✓Striked video URL(s)
- ✓Which tier you chose — 24-hour or counter-notification
- ✓For refunds: BTC or LTC wallet address
How it works
Getting a reply
Have your case ID ready
Find it on your dashboard or in your confirmation email after submitting a case.
Open a Discord ticket or message @clearclaim
Discord: join the server and open a support ticket. Telegram: message @clearclaim with your question.
We respond fast
Most tickets and messages are answered within a few hours. Urgent cases get priority.
Haven't opened a case yet?
Submit your striked URLs in about two minutes — then open a Discord ticket or message @clearclaim if you need help along the way.